Built for Online Sellers
You sell online, but that's not the only place your stock goes. Trade customers, markets and your own production all take from the same shelf. Frostbyte Pro keeps one stock record for all of it, so web orders, trade orders and production come out of the same count, with purchasing, batch tracking and Xero in the same place.
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Your web store, your trade customers, the market stall and the production room all use the same stock, and each one has its own idea of what's left. The store counts its own sales, the trade order sits in someone's inbox, and production uses the jars you've got listed online. Sooner or later the numbers stop agreeing, and it's usually a customer who finds out. Frostbyte Pro keeps one stock record across your warehouses, so every sale, delivery, production run and write off comes out of the same count.
The store and the shelf show different numbers
A trade order takes the cases your store still lists
Web orders and invoices keyed in twice
Production uses stock you have listed online
Everything a business that makes and sells needs to keep its stock straight, in one system. Here's what each part does, and where it stops.
Turn on order import and new Shopify and WooCommerce orders turn up in Frostbyte Pro within moments, as sales orders matched to your products by SKU. Shipping comes through as a freight charge, and discount codes come off the lines they were used on. Paid orders arrive confirmed and ready to pick. If you'd rather check them first, a store's new orders can wait in Draft for you. BigCommerce orders come in on a schedule or when you press Sync now. Shopify and WooCommerce only bring in orders from the day you connect, and you can change that date, so you won't pull in your whole order history by mistake.
Deliveries, picks, transfers, adjustments and production runs all change your stock the moment you save them, by warehouse and bin. A web order doesn't hold any stock when it arrives. Its stock comes off when you pick it, just like any other order, and until then it sits on your Sales Orders list.
Turn on automatic sending for Shopify and Frostbyte Pro checks every five minutes. Any product whose stock has moved gets a new figure, whether that's from a delivery, a trade order, a pick, a production run or a write off. Web orders you haven't picked yet are taken off first, as long as they're still open here. If you fulfil orders in Shopify instead of picking them in Frostbyte Pro, ask us to turn on store deduction before you start. Without it, an order you fulfil in Shopify closes here with its stock still on the shelf, and the next update would put those units back on sale. Stock goes to the first variant of each product, and if you have more than one warehouse you'll need to match each one to a Shopify location. WooCommerce and BigCommerce get their stock when you press Sync now.
Give each product a reorder point, and a reorder quantity if you want one. Turn on the daily low stock email and pick who gets it. When you refresh your reorder suggestions, they allow for stock already on order. Approve the lines you want and they become a draft purchase order for the supplier you choose, rounded up to whole cartons. Each suggestion also shows the product's average monthly sales over the last 90 days and how many months of stock you have left.
Run as many warehouses as you need, each with its own zones, and bins if you want them, named however suits you. Move stock between warehouses or bins on a numbered transfer that goes from Draft to In transit to Completed, with a slip you can print. Set a minimum for each product at each warehouse and Suggested Transfers shows you what each site is short of. Every order ships from the warehouse you pick.
Each pick list is grouped by bin and takes the oldest expiry first. Scan to confirm each pick, pack the order, then send all of it or just part and keep the rest on backorder. Print a delivery note or a priced packing slip for the box. You can tick up to 100 orders at once to confirm or invoice them together. Frostbyte Pro doesn't print courier labels, so you'll still book parcels in your courier's own system.
Track lots and expiry dates on the products that need them. Picking and production use the oldest expiry first and skip anything that's expired, and a recall report shows which customers got a lot. If you fulfil web orders in Shopify or WooCommerce instead of picking them here, we can turn on stock deduction with lot tracing for your store. Just ask. That way a recall covers your web customers too.
Log a return against the customer and the order it came from, give a reason, and have a manager approve it. When it comes back, receive it into the warehouse you choose and the stock goes straight back on hand. Then raise the credit note from the return, priced from the original order. If something comes back damaged, write it off with a stock adjustment. A refund in your store won't put stock back on its own, so remember to receive the return here.
Scan with the camera on your phone or tablet, right in the browser, with nothing to install. You can plug in a USB or Bluetooth scanner too. Frostbyte Pro reads the barcodes your stock already has, including EAN 13, EAN 8, Code 128, QR codes and DataMatrix, and the GS1 codes that carry a lot and an expiry date. Scan to look up a product, receive a delivery against its purchase order, build a sales order, confirm a pick or count a stock take. Stock adjustments can be scanned with the camera as well.
Most of our online sellers also sell to trade customers and make what they sell. Frostbyte Pro is built around exactly that.
When you confirm a trade order, its stock is held straight away, so nobody else can count those cases as free. Web orders arrive as sales orders ready to pick. Upstock wholesale orders come in from Upstock's orders export on the Sales page. They all come out of the same count, and go through the same picking, packing and invoicing.
A production run uses up its ingredients and adds the finished goods to stock. For products you track by lot, the finished goods go in as a new lot, linked back to the ingredient lots it used, with the expiry date you enter when you finish the run. Gift packs and kits are made from a recipe the same way, and you can break a case back down into single units when you want to sell them one at a time. So the stock your store sells is the stock you actually made.
The Forecasting report shows each product's average monthly sales over the last 90 days next to its stock and months of cover, and charts its last 12 months with a simple projection. Check it before your busy season to see what's going to run short, then raise the purchase orders from your reorder suggestions.
The same few problems turn up for nearly every online seller as they grow. Here's what Frostbyte Pro does about each one, and where it stops.
The Problem
Selling stock you don't have means cancelled orders, refunds and customers who don't come back. It usually starts when the same stock sells somewhere your store can't see, like a trade order, a market stall, or a production run that uses the jars you listed online.
How Frostbyte Pro Helps
We can't promise your store will never sell something you don't have, and nobody honestly can. What Frostbyte Pro does is get Shopify and WooCommerce orders in front of your team within moments, and hold stock for trade orders the moment you confirm them. Turn on automatic sending and Shopify gets a fresh figure every five minutes for anything whose stock has moved, with your unpicked web orders already taken off. If you fulfil in Shopify rather than picking here, ask us to turn on store deduction first. Your store still keeps its own count between updates.
The Problem
Running out of your best sellers costs you sales and lets customers down, and a sold out product page can take weeks to get going again.
How Frostbyte Pro Helps
Give each product a reorder point and turn on the daily low stock email. Your reorder suggestions allow for what's already on order and show average monthly sales and months of cover. Approve the lines you want and they become a draft purchase order for the supplier, rounded up to whole cartons.
The Problem
Typing every web order into your stock system, then the invoices into your accounts, eats hours. And every line you type twice is another chance to get it wrong.
How Frostbyte Pro Helps
Once order import is on, web orders arrive as sales orders by themselves. When they've been dispatched, send them to Xero as draft invoices from the integrations page, along with received purchase orders as draft bills, all in one go.
The Problem
A refund in your store tells you the money went back. It doesn't tell you what came back, whether you can sell it again, or where it ended up.
How Frostbyte Pro Helps
Receive the return in Frostbyte Pro and the stock goes back on hand at the warehouse you choose, with the credit note raised from the return. Anything damaged gets written off with a stock adjustment, so your count only includes stock you can actually sell.
Frostbyte Pro connects to one Shopify, one WooCommerce and one BigCommerce store, and to Xero. Here's exactly what goes each way.
From the integrations page you tick which dispatched or completed sales orders and received purchase orders to send, and they go to Xero as draft invoices and draft bills. Customers and suppliers go across as contacts, matched to anyone already in Xero. Everything posts to one sales account and one purchase account from your chart of accounts, with your GST codes. You can bring items, customers, suppliers and sales invoices in from Xero, and new ones you add in Xero come across on the next import. Payments stay in Xero.
Frostbyte Pro doesn't print courier labels or connect to a carrier, so you'll still book parcels in your courier's own system. What it looks after is everything before that. Pick the order and scan to confirm each pick, which takes the stock off hand, then dispatch it and print a delivery note or a priced packing slip for the box.
Connect one Shopify, one WooCommerce and one BigCommerce store. Orders, customers and products come in. Stock goes to Shopify every five minutes once you turn that on, and to WooCommerce and BigCommerce when you press Sync now. If you'd like dispatching here to mark the order fulfilled in your store, we can turn that on for you. There's no Amazon, eBay, Trade Me or point of sale connection.
Dive deeper into inventory management topics and discover how Frostbyte Pro serves businesses across different industries.
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Read moreThe store and accounting connections in detail, including what each one sends and receives.
Read moreLots and expiry dates with oldest expiry first, and a recall report for the food and drink makers who need one.
Read moreIf most of your sales go through Amazon, eBay or Trade Me, see how we compare with Cin7.
Read moreA full guide to everything New Zealand businesses need to know about inventory management.
Read moreThe questions online sellers ask us most, answered honestly.
It narrows the gap, but we won't promise more than that. Shopify and WooCommerce orders reach Frostbyte Pro within moments, and trade orders hold their stock as soon as you confirm them. Turn on automatic sending and Shopify gets a new stock figure every five minutes for anything whose stock has moved, with unpicked web orders already taken off. So a market sale or a production run stops showing on your storefront as stock you still have. If you fulfil orders in Shopify instead of picking them here, ask us to turn on store deduction first, or those orders would be put back on sale. Your store still keeps its own count between updates, so two sales in the same few minutes can still clash.
One Shopify store, one WooCommerce store and one BigCommerce store. Once order import is on, Shopify and WooCommerce orders arrive within moments. BigCommerce orders come in on a schedule or when you press Sync now. Upstock wholesale orders come in from Upstock's orders export. There's no Amazon, eBay, Trade Me or point of sale connection, so if most of your sales go through a marketplace, our comparison with Cin7 is a fairer place to start.
Each Shopify product comes across as one Frostbyte Pro product, taken from its first variant, and stock goes back to that first variant. If you sell different sizes or grinds as variants, set each one up as its own product. The related products builder can make up to 100 at a time from two sets of options, each with its own SKU and price. WooCommerce variable products aren't supported yet.
Yes. Run as many warehouses as you need, each with zones, and bins if you want them, and hold stock by warehouse and bin. Move stock on numbered transfers with a slip you can print, and set a minimum for each product at each warehouse so Suggested Transfers shows what each site is short of. Every order ships from the warehouse you pick, and web orders are picked from your default warehouse unless you change it. If you send stock to Shopify automatically, match each warehouse to a Shopify location first.
Give each product a reorder point. Turn on the daily low stock email and it lists anything whose available stock, across all your warehouses, has dropped below its reorder point. Refresh your reorder suggestions to see what's short, allowing for stock already on order, then approve the lines you want and turn them into a draft purchase order for the supplier you choose, rounded up to whole packs. You can note a supplier's lead time against a product for reference, but it doesn't change the suggestions.
Log a return against the customer, and the order it came from if you like, give a reason, and have a manager approve it. Receiving it puts the stock straight back on hand at the warehouse you choose, and the credit note is raised from the return and matched to the customer's invoice. Anything damaged gets written off with a stock adjustment. A refund in your store won't put stock back on its own.
Yes. From the integrations page you choose which dispatched or completed sales orders to send as draft invoices, and which received purchase orders to send as draft bills. Customers and suppliers go across as contacts. Everything posts to one sales account and one purchase account from your chart of accounts. You can bring items, customers, suppliers and sales invoices in from Xero whenever you like or on a schedule, and new ones you add in Xero come across on the next import. Customers and suppliers you've already linked keep the details you hold here. Payments don't sync either way, so you keep reconciling those in Xero.
It's $89.95 NZD per user per month including GST, with a 3 user minimum, so $269.85 NZD a month to start. That's one plan with every core feature. You can try it free for 14 days, and you don't need a credit card.
Stock control for retailers selling in store and online, with reorder points and stock visibility across every location.
Straightforward stock control for small teams, on one plan with every core feature and a 3 user minimum.
Scan to receive, count, pick and build orders with a phone or tablet camera in the browser, and print your own barcode labels as a PDF. No app to install.
The full picture of what Frostbyte Pro covers, from purchasing through to sales and reporting.
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